TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

$3.99

Want a discount? Become a member by purchasing Premium Membership - Month, Premium Membership - Yearly or Premium Membership - LIFETIME!

Preview Url: Plz click here...

Product Version: 1.7.8

Last Updated: 01.09.20

PRODUCT FEATURE:

  • Latest version, Direct Download
  • Affordable Price, Safety & Reputation
  • Original Product, Technical assistance
Guaranteed Safe Checkout

Description

INTRODUCE: TotalDesk

TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented

Make a better WordPress site by coming to Toolwp for more amazing products!

Reviews

There are no reviews yet.

Be the first to review “TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System”

Your email address will not be published. Required fields are marked *